BMC account section

Paloo

A digital queue for the account section. People scan a code, take a number, and go back to their day. Their page keeps track and tells them when to return. Staff run the desk from a dashboard.

How the queue works

  1. 1The account section shows a QR code that opens the join page.
  2. 2A student or parent scans it and gets a token, such as A-127.
  3. 3The ticket page shows the token, how many people are ahead, and the wait.
  4. 4They leave the area with the page open on their phone.
  5. 5The page beeps them at number 5 and again when the desk calls them.
  6. 6They walk back and are served at the account desk.

The four screens